TERMS

Ticket Purchase, Refund & Attendance Policy.

LAST UPDATED: August 21, 2026‍ ‍

The Nantucket Edit is operated by Salted Q, LLC (“The Nantucket Edit,” “we,” “us,” or “our”).

By completing a purchase and accepting this policy at checkout, you enter into a binding agreement with Salted Q, LLC. Your acceptance serves as an electronic signature.

ALL SALES ARE FINAL

All tickets are final sale and are non-refundable, non-cancelable, and non-reversible.

No refunds, credits, or chargebacks will be issued for any reason, including but not limited to:

  • Illness, injury, travel delays, weather, traffic, or scheduling conflicts

  • Late arrival, missed check-in, or inability to attend

  • Changes to designers, talent, programming, seating, staging, or activations

  • Dissatisfaction with the event or unmet expectations

  • Device failure or inability to access or display a ticket

  • Failure to meet age, identification, accessibility, or entry requirements

TICKET DELIVERY

A ticket is deemed delivered once it is sent to the email address provided at checkout or made available within the purchaser’s ticketing account.

Failure to locate, download, or present a delivered ticket does not qualify for a refund. Support may assist with reissuing tickets where possible.

The Nantucket Edit is not responsible for tickets that are lost, stolen, duplicated, damaged, counterfeit, or obtained through unauthorized sources.

EXCHANGES, UPGRADES, AND TRANSFERS

Tickets may be exchanged or upgraded for the same event through the authorized ticketing platform, subject to availability and deadlines. Any upgrade requires payment of the price difference. All exchanges are final, and the original barcode is immediately voided.

Tickets may be transferred.

FASHION SHOW EVENT ARRIVAL AND ENTRY

Guests are responsible for arriving on time and following all entry instructions.

  • VIP and Front Row guests must arrive at the designated check-in area at least 30 minutes prior to showtime

  • Guests arriving fewer than 15 minutes before showtime are not guaranteed reserved, VIP, Front Row, or assigned seating

  • General Admission seating is first come, first served and subject to capacity

  • Doors close at showtime; late entry is not permitted once the event begins

Late arrival, missed check-in, seat reassignment, forfeiture of seating, or denied entry does not qualify for refund, credit, exchange, or chargeback.

EVENT CHANGES

Designers, talent, schedules, seating layouts, staging, programming, activations, and other production elements are subject to change without notice. Admission is to the event itself and does not guarantee any specific participant, configuration, or experience.

The Nantucket Edit may adjust seating or relocate guests for safety, operational, or production needs. Such adjustments do not entitle guests to refunds.

POSTPONEMENTS AND CANCELLATIONS

If an event is postponed, all tickets will automatically transfer to the rescheduled date and remain non-refundable.

If an event is fully canceled, refunds will be issued to the original purchaser using the original payment method, in accordance with applicable law.

Weather events, transportation disruptions, venue issues, power outages, evacuations, public safety measures, government orders, or other circumstances beyond our control do not constitute cancellation. Refunds in such cases are provided only where required by law.

SECURITY AND GUEST CONDUCT

All guests may be subject to security screening, including bag checks, metal detection, and identity verification. Refusal to comply may result in denied entry without refund.

Prohibited items include, but are not limited to: weapons, illegal substances, outside alcohol, glass containers, fireworks, drones, laser devices, professional recording equipment, and oversized bags.

Guests may be removed without refund for unsafe, disruptive, or intoxicated behavior, or for failure to comply with event or venue rules.

MOBILE TICKETS AND COMMUNICATIONS

Guests are responsible for ensuring access to a charged, functioning device capable of displaying digital tickets. Device failure, connectivity issues, or battery loss do not qualify for refunds.

The Nantucket Edit may send transactional SMS messages including ticket links, reminders, and event updates. Delivery of SMS messages is not guaranteed and is not required for ticket access.

ACCESSIBILITY AND MINORS

Reasonable accessibility accommodations are available upon request and subject to availability. Guests are encouraged to contact The Nantucket Edit in advance; specific seating locations cannot be guaranteed.

Age restrictions may apply. Minors must be accompanied by a parent or legal guardian unless otherwise stated. Failure to meet age, identification, or supervision requirements does not qualify for a refund.

PHOTOGRAPHY AND ASSUMPTION OF RISK

By attending, guests grant Salted Q, LLC and The Nantucket Edit and its media partners permission to photograph, record, livestream, and use their likeness, image, and voice for promotional, editorial, and commercial purposes without compensation.

Guests voluntarily assume all ordinary risks associated with live events, including but not limited to crowds, stairs, uneven surfaces, elevated platforms, loud sound, strobe lighting, and production equipment. Guests are responsible for their personal belongings, attire, footwear, and consumption choices.

To the fullest extent permitted by law, the liability of Salted Q, LLC and The Nantucket Edit shall not exceed the amount paid for the ticket.

CHARGEBACK AND DISPUTES

Guests are encouraged to contact The Nantucket Edit prior to initiating any payment dispute. Chargebacks filed for issues covered under this policy may be considered a breach of the purchase agreement.

Salted Q, LLC may provide payment processors and financial institutions with relevant records, including ticket delivery confirmation, acceptance timestamps, device or IP data, transfer history, and scan logs. Improper chargebacks may result in ticket cancellation, account restrictions, and recovery of associated costs.

This policy is governed by the laws of the Commonwealth of Massachusetts. To the extent permitted by law, disputes must be resolved individually through binding arbitration in Massachusetts and not through class, collective, or representative proceedings.

CONTACT

For ticketing, billing, accessibility, or event-related assistance:

Salted Q, LLC d/b/a The Nantucket Edit

20 Park Plaza, Boston, MA 02116

aj@nantucketedit.com